PERFORMO > Features

Easily assign and track work orders, service requests, preventative maintenance schedules, and more to keep your facilities running smoothly and get your team to the next job faster.

But that’s just the beginning. Here’s why you’ll love Performo.

 

Configurable dashboards, KPIs, and analytics

· See your operations at a glance

· Click any chart to directly access the data they display

· View and sort data quickly through charts or filters

 

Maintain your critical assets and life cycle costs

  • Get organized quickly with hundreds of built-in asset maintenance checklists

  • Track assets’ warranty or service contracts, including alerts when work orders are created on assets still under maintenance

  • Use industry-standard asset classifications—or your own—in a fully configurable, three-tier asset hierarchy system

Staff service requests, simplified

  • Staff can easily submit service requests and track their progress with a simple-to-use interface

  • Create configurable “quick communication” messages to facilitate communications between requesters and service staff

 

Work order creation, tracking, and reporting made easy

· Manage corrective and preventive work orders

· Filter orders based on building, assets, job type, workers assigned, and more

· Load balance work orders via drag and drop in a calendar view

· Track work order estimates, actual time, billing, and markups

· Group work orders into related work sets

· Leverage dozens of built-in reports and analytics, including ad hoc reporting

 

Powerfulyet simplemobile interface

· Access CMs, PMs, assets, work checklist, parts, labor, photos, and documents from the field

· Configure worker access rights by assignee, location, trade, and more

· Track and automatically enter time worked with start/stop timer

 

Automated corrective maintenance dispatching

  • Control which requests are automatically assigned, and which aren’t

  • Configure automatic assignments across trades, job types, and locations

Vendor contract management

  • Manage vendor contract terms, start and end dates, and insurance

  • Store all contract documents

  • See which assets are under service contract by a particular vendor

 

Robust preventative maintenance management and scheduling

·  Flexible scheduling options keep you ahead of all your maintenance tasks

· Analyze and balance your team’s workload with the preventative maintenance calendar

· Integrate assets, checklists, labor, and parts cost forecasting

 

Parts warehouses and inventory management

· Manage inventory, orders, and suppliers

· Track parts and corrective or preventative maintenance work orders by asset

Additional Features

  • Track re-assignment of work orders

  • Configure holiday calendar for more accurate time-to-complete calculations

  • User-definable request types with auto-mapping to work-centric job/trade types

  • Map staff work requests to corresponding job types and priorities with configurable 'Target Hours to Complete' for each

  • Create work orders from failed procedure tasks, allowing maintenance workers in the field to easily create follow-up work orders on important assets

 
GPS and floorplan integration

GPS and floor plan integration

· Map buildings, including floor plans, within Google Maps

· Integrate GPS location data from photos into work orders

· Get directions to work orders using the mobile worker interface

· Display work order and asset data on floor plans, including room categories, room types, occupant, department, and area

 

Ad hoc custom reporting

  • Get the exact data you want using drag and drop to select and reorder data fields

  • Create an unlimited number of customized Excel reports

  • Automatically email reports to team members at regular intervals

Enterprise single sign-on security

  • Integrate with your company’s network logins to eliminate the need for separate accounts

  • Available for Pro application, web, and mobile

 

 

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